A new Analyze Usage tool will be available on the FirstEnergy website. This tool allows customers to better understand their energy use and make more informed energy decisions. For PA customers, this tool will provide hourly interval usage data collected from the smart meter, in addition to the analyze usage functionality that will be available to all customers across all states. Two versions are available – Residential and Non-Residential. Customers have access to the appropriate tool based on account settings.
All Residential & Non-Residential FirstEnergy customers |
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How do customers access the tool? |
Via the firstenergycorp.com website: |
When will the tool be available for customers? |
March 30, 2018 |
What training is available? |
Customers will be able to access an informational tutorial via the Analyze Usage Help page once it becomes available (March 30, 2018): |
Most questions can be answered by visiting our FirstEnergy SMART meter website at: https://www.firstenergycorp.
Also, following is a direct Link to the 2018 Deployment Schedule https://www.
If you still have questions about the Pennsylvania SMART Meter Program after reviewing the website, you can also call 1-855-344-3400 or complete the online question form located at the above link under Contact Us.